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Frequently Asked Questions
Yes, we offer free, no-obligation 15-minute consultations to determine how we can best serve your needs. Call us today at (667)400-3679 to schedule a free consultation.
Yes. We are currently accepting new patients. Call us today at (667)400-3679 to schedule a free consultation.
In your first appointment, we'll conduct an initial assessment to understand your needs and provide education on mental health treatment options. We'll also review our policies in detail, answer any questions you have, and prioritize your comfort and safety throughout the process. Please note: before your appointment, it is important that you complete any required forms and establish a profile to start your electronic health record. Your online profile is vital for scheduling appointments and exchanging treatment information with your provider.
Whether you choose virtual or in-person appointments at our office in Towson, we're committed to supporting you on your mental health journey.
Alliance Wellness Solutions currently accepts CareFirst BlueCross BlueShield, Aetna, United Healthcare, Medicaid, and Medicare insurance plans. We also accept major credit cards and can create flexible payment plans. Call us today at (667)400-3679 if you have questions regarding payment for services.
Our patients range from 8-65 years old.
We offer in-person and virtual appointments, or hybrid options. Call us today at (667)400-3679 to figure out which works best for you.
The Test of Variables of Attention (T.O.V.A.) is a computerized assessment that helps measure a person’s attention, focus, and self-control. Unlike questionnaires or opinion-based screenings, T.O.V.A. provides objective, scientific data about how the brain processes attention over time.
T.O.V.A. is an important tool, but it’s not the only factor. A full ADHD evaluation also includes history-taking, clinical interviews, and sometimes additional questionnaires. T.O.V.A. helps add objective evidence to the overall assessment.
The T.O.V.A. test usually takes about 20-25 minutes.
Children as young as 6 years old can take the T.O.V.A. test.
Your health insurance does not cover the T.O.V.A Test. Alliance Wellness Solutions charges a flat fee for administration which is due before your test.
Yes. If your insurance is out-of-network, we can provide a superbill to help you process reimbursement directly with your insurance carrier.
Yes. Please call our office at (667)400-3679 or email your request to coordinator@myalliancemh.com.
Yes, we provide documentation for enrolled patients. Please note that minimum service requirements may apply to ensure we have sufficient information to satisfy your request. Response times may vary by form type, and some requests may require authorization or a processing fee.
Baltimore County Crisis Response System, Phone: 410-931-2214
First Call for Help—For referrals, Phone: 410-685-0525 or 211
Grassroots Crisis Line—For suicide intervention, Phone: 410-531-6677
Maryland Youth Crisis—For any type of intervention, Phone: 1-800-422-0009
Pharmacy Access Hotline—For pharmacy or medication access issues, Phone: 410-767-5800 or 800-492-5231 (toll-free, select option three)
Postpartum Depression Hotline, Phone:1-800-773-6667
Sexual Assault and Domestic Violence, Phone: 410-828-6390
At Alliance Wellness Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services, including messaging services.
Information We Collect
Personal Information
We may collect the following personal information from you:
Name
Email address
Phone number
Address
Date of birth
Health information
Other information relevant to your mental health treatment
Usage Data
We may also collect information on how our website and services are accessed and used. This usage data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our services
To notify you about changes to our services
To allow you to participate in interactive features of our service
To provide customer support
To gather analysis or valuable information so that we can improve our services
To monitor the usage of our services
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. We may share your information with:
Service providers who assist us in operating our website and services, conducting our business, or serving our users, so long as those parties agree to keep this information confidential
Law enforcement or government officials if required by law or to comply with a legal process
Other parties with your consent or as directed by your legal guardian
Consumer information including phone numbers are not shared with any third parties/affiliates for marketing purposes. Please see SMS Usage FAQ for more information.
Security of Your Information
We strive to use commercially acceptable means to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we aim to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
You have the right to:
Access: Request a copy of your personal data we hold about you
Rectification: Request correction of any inaccurate or incomplete data
Erasure: Request deletion of your personal data under certain conditions
Restriction: Request restriction of processing of your personal data under certain conditions
Portability: Request transfer of your personal data to another organization, or directly to you, under certain conditions
Third-Party Services
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.