SMS Terms of Service

By opting in to receive text messages from Alliance Wellness Solutions LLC, you agree to receive messages related to your interactions with our practice.

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Types of Messages

Depending on your relationship with Alliance Wellness Solutions and the consent you provide, messages may include:

• Patients and prospective patients: Appointment confirmations and reminders, scheduling or rescheduling updates, intake and registration instructions, administrative or billing notifications, and responses to inquiries.

• Job applicants and new team members: Application status updates, interview scheduling, onboarding instructions, and other employment-related communications.

Consent to these messages does not include promotional or marketing texts. Any promotional messaging requires separate appropriate consent.

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Consent and Message Frequency

SMS participation is voluntary and is not a condition of receiving care, purchasing services, or applying for employment. Website consent checkboxes are optional and unchecked by default.

Messaging frequency may vary. Message and data rates may apply.

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Opting Out

You can opt out at any time by texting STOP in response to a message from us. You may receive a final confirmation of your opt-out. Opting out of SMS does not cancel appointments, discontinue care, or withdraw an employment application.

Assistance

For assistance, text HELP or call (667) 400-3679. You may also visit our Privacy Policy for additional information.

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Privacy

No mobile opt-in or text message consent will be shared with third parties or affiliates. Please review our Privacy Policy for details about how we collect, use, store, and protect personal information.

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Sensitive Information and Emergencies

Please avoid sending detailed medical information, insurance identification numbers, or payment card information through ordinary text messages. Contact our office for an appropriate way to communicate sensitive information.

Text messages are not continuously monitored and should not be used for emergencies. If you are experiencing an emergency, call 911.

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Delivery and Updates

Message delivery depends on your mobile carrier and network availability and is not guaranteed. Please notify us if your telephone number changes.

We may update these terms as our services or legal requirements change. Updates do not expand your messaging consent; additional consent will be obtained when required.